Privacy Policy

This website https://travel-mingo.com (“Website”) is owned and operated by Travel-Mingo, LLC, a company registered in Oregon, USA (“we,” “our,” or “us”).

By accessing or using the Website, you (“you,” “your”) consent to this Privacy Policy and agree to its terms, including any updates to the policy as posted on the Website.

The Privacy Policy describes the kinds of information we may collect and record on this Website, how we may use the information, and your rights regarding the information. The policy applies to users of the Website and our activities on it. The policy is not applicable to information collected offline or through means other than the Website.

California

If you are within the State of California, USA, you may have additional rights regarding privacy. Please refer to the California Privacy Policy https://travel-mingo.com/california-privacy-policy, which we provide separately on the Website.

Consent and Withdrawal

By accessing, using, or filling in forms available on the Website, you expressly consent to our collection, use, and limited disclosure of your personal, communications, technical, and marketing information as described in this Privacy Policy. At any time, you may withdraw your consent for our continued collection, use, or disclosure of your information or request updates to or deletion of your information by notifying us at info@travel-mingo.com. Please note, however, that we may retain certain information if we have a legal obligation or lawful basis to do so.

You may receive emails that offer services, promotions, subscriptions, registration-based services, or other materials from us or third parties. These emails will state who the email is from and provide information on how to contact the sender. If you no longer wish to receive such emails, you may opt-out of receiving them by clicking on the unsubscribe link included in each email. Alternatively, you may opt-out by sending us notification to info@travel-mingo.com.

Information We Collect

Your privacy is important to us, and we have taken steps to ensure that we do not collect more information from you than what is necessary for us to provide the Website and related products and services. When you access or use the Website, you may voluntarily submit, and we may learn and collect, information about you, your equipment, and your online activities, including the following types:

Personal Information: This may include personal information relating to an identified or identifiable natural person, e.g., name, email, phone number, address, payment details such as debit-, credit-, or charge-card information for payment processing, and other information we may deem necessary to support the operation of the Website and related products and services. We also work with third-party companies who use personal information to process services for us.

Communications Information: This may include information relating to communications you send to us through contact forms on the Website, email, or any other mode of communication you use to contact us. We process this information to communicate with you, to keep records, and to establish, pursue, or defend potential legal claims.

Technical Information: This may include information about your use of the Website such as your IP address, login information, browser details, Website page views, length of visit to Website pages, navigation paths, frequency of use, time zone settings, and access devices. We process this information through our analytics tracking systems to analyze your use of the Website, to administer and protect the Website and our business, and to enable us to administer the Website.

Marketing Information: This may include information about your communication preferences regarding marketing material from us and our third-party partners and affiliates. We process this information to analyze your use of the Website, to deliver relevant content and communications to you, to understand the effectiveness of our advertising, to determine our marketing strategy, and to grow our business.

How We Use and Process Information

We may use the information to provide you the Website and related products and services, to better understand your needs in relation to our business, to correspond with you, and to reply to any of your questions relating to our business. If you provide any information to us, you are deemed to have authorized us to collect, retain, and use that information for the following purposes:

• To verify your identity;
• To send you emails;
• To provide you with customer service and respond to your queries, feedback, or disputes;
• To conduct marketing analysis, send surveys or newsletters, contact you about the Website and related products and services, activities, special events, or offers from us or our partners and for other marketing, information, service development, and promotional purposes;
• To make such disclosures as may be required for any of the above purposes or as required by law, regulations, and guidelines or regarding any investigations, claims, or potential claims brought by or against us;
• To send you notices—e.g., in the form of emails, mailings, etc.—regarding services you are receiving and for billing and collection purposes;
• To provide and maintain the Website and related products and services;
• To notify you about changes to the Website or related products and services;
• To send you information we think you may find useful or you have requested from us;
• To improve the Website and related products and services, e.g., through personalized features and content;
• To analyze the use of the Website and related products and services and the people visiting to improve our content; and
• To investigate, prevent, or to act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law.

Disclosure of Information

We will not transfer, rent, or sell your information to others without notice to you. We may store the information in locations outside our direct control—e.g., on servers or databases co-located with hosting providers. We may disclose your personal information in the following circumstances:

• To our subsidiaries, affiliates, service providers, and suppliers for the purpose of providing services to you;
• To other third parties, including lawyers or collection agencies, when necessary to enforce our terms or any agreement between you and us;
• In response to legal processes—e.g., court orders, subpoenas, or requests from a law enforcement agency;
• If we believe disclosure is necessary to investigate, prevent, or act with regard to legal obligations, rights, fraud, or safety concerns;
• In the event of a merger, acquisition, joint venture, restructuring, dissolution, or similar transaction; and
• To our professional advisors, law enforcement agencies, insurers, and regulatory organizations.

If you have any questions about this Privacy Policy, please contact us at info@travel-mingo.com.